PingHQ Logs

Electronic Logging DevicePingHQ Holding, LLC PingHQ Logs
Model NumberPHQ-C-3641
ELD ID NumberVDK641
Software Version2.07

Model Information

Data Transfer MethodsTo complete a data transfer, the driver must be logged on and press the inspection icon[Badge] at the top right of the PingHQ Logs dashboard. At this point, either web services or e-mail may be selected to set the transfer method. The driver or officer can then input the required comment for the transfer and click send.
Malfunction NotesMalfunctions indicate when the PingHQ Logs system has detected an issue with your ELD solution. If there is no active diagnostic currently set then once the appropriate time has passed, the malfunction will clear. PingHQ logs will set the following malfunctions: "Power compliance malfunction" is set when the ELD detects at least 30 minutes of aggregated in-motion driving that has not been accounted for in a given 24 hour period. "Engine synchronization compliance malfunction" is set when the ELD detects at least 30 minutes of being unable to get any of the required data from the CMV across all users of the device in a given 24 hour period. "Timing compliance malfunction" is set when the ELD is no longer synchronized to Coordinated Universal Time (UTC) or has an absolute deviation from UTC above 10 minutes. "Positioning compliance malfunction" is set when the ELD is unable to acquire a valid position for at least 60 accumulated minutes in a given 24 hour period. "Data recording compliance malfunction" is set when the ELD is unable to record new events or retain past events or logs. "Data transfer compliance malfunction" is set when the ELD is unable to produce ELD records for a given 24 hour period and the previous 7 consecutive days in electronic format. The ELD monitors this by testing the connection with the FMCSA web services at least once in any given seven day period. The malfunctions that are set by the PingHQ Logs solution are shown to all drivers on that device regardless of what driver was active when the malfunction was set. Press the MAL icon on the dashboard to view information on currently set malfunctions.
Certifying StatementPingHQ certifies that the PingHQ Logs solution has been sufficiently tested to meet the functional requirements included in the technical specifications in the Appendix to subpart B of part 395 title 49.

Company Information

ManufacturerPingHQ Holding, LLC
Websitehttp://pinghq.com
Contact Email[email protected]
Contact Phone Number5037996042
Address7640 NE AIRPORT WAY, Portland OR 97238

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