Blue Tree ELD

Electronic Logging DeviceORBCOMM Blue Tree ELD
Model NumberBT500 / BT504
ELD ID NumberELD001
Software Version4.0 and higher

Model Information

Data Transfer MethodsAs a telematics provider we support both email & web service transfer. Instructions below & in user guide with images. Transferring Logs The Blue Tree Systems ELD allows transferring of your RODS to the DOT via email or web services. Email Transfer ¿ Tap the 'Email Logs' button. The email screen displays the destination email address as specified by the FMCSA. The roadside officer can enter a different email address ¿ If provided, enter the roadside inspector's comment ¿ Tap the 'Send' button to send your logs via email. Web Services Transfer ¿ Tap the 'Upload Logs' button ¿ If provided, enter the roadside inspector's comment ¿ Tap the 'Upload Logs' button to send your logs via webservices.
Malfunction NotesCode Malfunction Cause Resolution P Power Compliance The ELD has accumulated more than 30 minutes of driving time lost in a 24-hour period. There may be a fault in the ECM link or an issue with the ELD installation. Please contact your motor carrier. You should revert to paper logs. E Engine Synchronization The ELD has accumulated more than 30 minutes without ECM engine synchronization over a 24-hour period. There may be a fault in the ECM link or an issue with the ELD installation. Please contact your motor carrier. You should revert to paper logs. T Timing Compliance The ELD's internal clock in the vehicle has not yet synchronized with the server that resulted in a time deviation of 10+ minutes. This can occur when the vehicle the ELD is in has not been in service for a period of time? This should auto-resolve once the internal clock has synchronized with the Blue Tree server. If this malfunction does not auto-resolve or persists, please contact your motor carrier. L Positioning Compliance The ELD has accumulated more than 60 minutes without a GPS lock within a 24-hour period. This can occur when the vehicle is in any area without GPS / the GPS is disconnected or not properly fitted to the ELD. This should auto-resolve once the ELD gets a valid GPS lock. If this malfunction does not auto-resolve or persists, please contact your motor carrier. R Data Recording The ELD does not have sufficient storage capacity to record ELD events. Please contact your motor carrier. You should revert to paper logs. S Data Transfer Compliance The ELD has failed to transfer the driver's logs to the DOT as requested during a roadside inspection. Occurs if a Data Transfer Data Diagnostic event has not auto-resolved after 3 days from the when it was detected. Verify the ELD has network connectivity. You may be operating in a location with poor cellular coverage. If this malfunction does not auto-resolve within a 24-hour period, please contact your motor carrier.
Certifying StatementUsing the FMCSA provided test suite / document we added all cases to our manual test case repository and manually tested and logged results for each case.

Company Information

ManufacturerORBCOMM
Websitehttps://www.orbcomm.com/
Contact Email[email protected]
Contact Phone Number1-800-ORBCOMM
Address341 S Main St. Suite 300, Salt Lake City, UT, 84103

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