| Malfunction Notes | ELD Malfunction lights Note: CabMate Open uses a circular malfunction light; CabMate One, Cab-Mate Connect, Cab-Mate Elite and Cab-Mate Flex use a light built into the cradle dock. Flashing Red: Tablet not in dock (CabMate One, Cab-Mate Connect, Cab-Mate Elite and Cab-Mate Flex Only) Flashing Green: Not connected or not logged into ELD Solid Red: ELD Malfunction Active Solid Green: ELD Data Diagnostic Active Malfunction and Data Diagnostic Events Definitions Power Data Diagnostic: The ELD was not able to power up within one minute of engine power up. Check the device connections are not loose. If this issue persists, contact your administrator. Power Compliance Malfunction: The ELD was not functional for more than 30 minutes over the last 24 hours. Check the device connections are not loose. If this issue persists, contact your administrator. Engine Synchronization Data Diagnostic: The ELD is not receiving data from the engine. Check that the Bluetooth is connected (or if using CabMate One, Cab-Mate Connect, Cab-Mate Elite or Cab-Mate Flex check that the tablet is in its cradle) and the diagnostic cable is connected to the vehicle. If this issue persists, contact your administrator. Engine Synchronization Compliance Malfunction: The ELD did not receive data from the engine for more than 30 minutes over the last 24 hours. Check that the Bluetooth is connected (or if using CabMate One, Cab-Mate Connect, Cab-Mate Elite and Cab-Mate Flex check that the tablet is in its cradle) and that the diagnostic cable is connected to the vehicle. If this issue persists, contact your administrator. Other Data Diagnostic (for Positioning Compliance): The ELD is not receiving GPS location. Check that the GPS is ON in this device, the vehicle antenna is not damaged and connections are tight. If this issue persists, contact your administrator. Positioning Compliance Malfunction: The ELD did not receive GPS location for more than 60 minutes over the last 24 hours. Check that the GPS is ON in this device, the vehicle antenna is not damaged and connections are tight. If this issue persists, contact your administrator. Timing Compliance Malfunction: The ELD time is off by more than 10 minutes. If this issue persists, contact your administrator. Missing Required Data Elements Data Diagnostic: The ELD is missing required data for creating ELD records. Check Engine Synchronization and Positioning Compliance. If this issue persists, contact your administrator. Data Recording Compliance Malfunction: The ELD has reached its storage capacity and can no longer record ELD records. Reduce the data stored on the ELD or replace the ELD. If this issue persists, contact your administrator. Unidentified Driving Records Data Diagnostic: The ELD has recorded more than 30 minutes worth of unidentified driving records in the last 24 hours. Ensure that drivers are logged into the ELD while the vehicle is in motion and accept any unidentified records that may belong to you. If this issue persists, contact your administrator. Data Transfer Compliance Malfunction: The ELD test of data transfer to the FMCSA via web services and email has failed for an extended period of time. Ensure that the ELD data connection is working. If this issue persists, contact your administrator. Will be enabled once the FMCSA Web Services portal is operational for Wireless Web Services and Email data transfer. Data Transfer Data Diagnostic: The ELD test of data transfer to the FMCSA via web services and email has failed. Ensure that the ELD data connection is working. If this issue persists, contact your administrator. Will be enabled once the FMCSA Web Services portal is operational for Wireless Web Services and Email data transfer. |
