Malfunction Notes | MALFUNCTION EVENTS Power compliance malfunction - There has been a hardware power issue or possible tampering with the unit that is installed in your vehicle. The recorded engine on and off event do not match between mobile device and the vehicle unit. Possibly the vehicle has been operated with the hardware unit unplugged. The issue lasted for 30 minutes or more over a 24 hour period. Engine Synchronization Compliance Malfunction - The mobile device has lost connectivity to the vehicle unit for 30 minutes or more during a 24 hour period. During this time the data on engine power status, vehicle motion status, miles driven and engine hours could not be accessed. Timing Compliance Malfunction - There was a discrepancy of more than 5 minutes between the hardware unit time and mobile device time, or between mobile device time and server time. Where server time represents an accurate external UTC source. Positioning Compliance Malfunction - The vehicle has traveled 5 miles without valid GPS data being obtained, and a cumulative 60 minutes over a 24 hour period has elapsed from such times. Check your GPS areal. Data Recording Compliance Malfunction - The mobile device is unable to properly record required data because insufficient storage space on the device. The mobile device can no longer record new events and you might lose events that have not been uploaded yet. Data Transfer Compliance Malfunction - The automatic data transfer check that is done once within each 24 hour period has failed 3 times consecutively. This means that you might have issues if you try to transfer your data. DIAGNOSTIC EVENTS Power Data Diagnostic Event - There has been a hardware issues with the unit that is installed in your vehicle. Possible causes are: 1. The hardware unit has lost power during operation 2. The hardware unit has become unplugged 3. The hardware unit did not start up within 6 minutes of the engine being turned on If this issues leads to an aggregated in-motion driving time understatement of 30 minutes or more over a 24 hour period across all drivers using this vehicle, including unidentified drivers, a power compliance malfunction will be raised. Engine Synchronization Data Diagnostic Event - The hardware unit has lost connectivity to the vehicle to the vehicle ECM for at least 5 seconds. During this time the data on engine power status, miles driven, and engine hours could no longer be accessed. If the connection is lost for 30 minutes or more during the 24 hour period, an engine synchronization compliance malfunction will be raised. Missing Required Data Elements Data Diagnostic Event - Some data for an HOS event is missing. For example if you have been prompted for an manual location and you have not provided it. Data Transfer Data Diagnostic Event - The automatic data transfer check has failed and now the check will be performed once within each 24 hour period. If this check fails more than 3 consecutive times, a data transfer malfunction will be raised. This means that you might have issues if you try to transfer your data. Unidentified Driving Records Data Diagnostic Event - The vehicle has had 30 minutes or more of driving within a 24 hour period that is not assigned to a driver |