| Malfunction Notes | Summary and Guide to Malfunctions can be found here: https://eleostech.com/eleos-drive-eld/eld-diagnostic-and-malfunction.pdf [Code P] Power data malfunction: The ELD records a power data malfunction when an ELD is not powered for a cumulative in-motion driving time of 30 minutes or more over a 24-hour period, for all drivers. What should you do next? •This may be caused by an intermittent or full disconnection from the vehicle ECM. This could be due to an installation issue with the telematics device. • Contact your motor carrier to inspect the installation if you are unable to check yourself. • When the problem is resolved, you may clear this event. [Code E] Engine synchronization compliance malfunction: The ELD records an engine synchronization compliance malfunction when ECM connectivity to any of the required data sources (i.e. engine power status, vehicle motion status, miles driven, engine hours) is lost for more than 30 minutes during a 24-hour period, for all drivers. What should you do next? • This may be caused by an intermittent or full disconnection from the vehicle ECM. This is could be due to an installation issue with the telematics device. • Contact your motor carrier to inspect the installation if you are unable to check yourself. • When the problem is resolved, you may clear the event [Code T] Timing compliance malfunction: The ELD records a timing compliance malfunction when it fails to synchronize with an external UTC source, and can no longer meet the underlying timing compliance requirement not to exceed an absolute deviation of 10 minutes at any time. What should you do next? • Check the time on your mobile device to ensure it is set to acquire time automatically. • When the problem is resolved, you may clear the event. [Code T] Positioning compliance malfunction: The ELD records a positioning compliance malfunction when it fails to acquire a valid position measurement within five miles of the commercial motor vehicle’s movement, after 60 minutes has elapsed. What should you do next? • This may be caused by a temporary or permanent loss of GPS on the telematics device. • Contact your motor carrier to inspect the installation. If the problem persists, replace the telematics device. • When the problem is resolved, you may clear the event. [Code R] Data recording compliance malfunction: The ELD records a data recording compliance malfunction when it can no longer record or retain required events, or retrieved record logs that are not otherwise cataloged remote by the motor carrier. What should you do next? • Contact your motor carrier as soon as possible. • Once the problem is resolved, you may clear the event. [Code S] Data transfer compliance malfunction: The ELD records a data transfer compliance malfunction when the ELD stays in the unconfirmed data transfer mode following the next three consecutive monitoring checks. What should you do next? • Check your Internet connection. • Contact your wireless carrier if the problem persists. • When the problem is resolved, you may clear the event. [Code O] “Other” ELD identified malfunction: The other ELD identified malfunction is not supported. What should you do next? The “Other” ELD identified malfunction is not supported. |
